Avon's first Vice-President of Sales & Operations Planning will drive integration and innovation to enhance service, reduce cost and build agility
New demand forecasting technology goes live in the UK, Mexico and Russia, raising the bar on sales planning with real-time visibility for better execution and delivery
World-wide satisfaction pulse surveys instigate and reveal fast and significant progress on service improvements as measured by Representatives
LONDON, Sept. 4, 2018 -- Avon Products, Inc. (NYSE: AVP) today announced key milestones in the transformation of its [service] supply chain, fueling greater flexibility and connectivity throughout its supply chain and delivering marked improvement in service quality as well as satisfaction and retention levels for Avon Representatives. Transformation efforts thus far have included digital applications, leadership appointments and operational changes, such as:
Appointment of fresh leadership to newly created Sales and Operations Planning role:
Utilization of exclusive software to provide real-time sales planning visibility for Representatives, enhancing their execution and delivery abilities:
More consistent and in-depth tracking of growing Representative satisfaction through regular pulse surveys:
Jan Zijderveld, Chief Executive Officer, said: "We are making significant progress to our service supply chain, and these efforts are beginning to show results across the organization, particularly with regard to Representative satisfaction and overall operational improvements. Through the application of targeted demand planning software, we are building a smarter supply chain that better understands the immediate needs of our Representatives, and responds and reacts to them with greater efficiency and effectiveness. We look forward to benefitting from Rob's leadership as he advances our positive momentum in this crucial area. We are extremely focused on finding new and better ways for Avon to deliver the level of quality and service our Representatives deserve."
Avon is the Company that for 130 years has proudly stood for beauty, innovation, optimism and, above all, for women. Avon products include well-recognized and beloved brands such as ANEW, Avon Color, Avon Care, Skin-So-Soft, and Advance Techniques sold through approximately 6 million active independent Avon Sales Representatives. Learn more about Avon and its products at www.avoncompany.com
SOURCE Avon Products, Inc.